We strive to create the best experience for all of our customers, including homeowners and renters. Below are a few comments from some of our happy customers.
"Lauren is amazing. She is very personable and extremely professional. She found outstanding tenants for me in less than TWO WEEKS!! I live in a high-rent district and even in these tough times she found someone who would take care of my home and cover my mortgage so that I could move closer to family and work.
She has terrific contacts with contractors who took care of all of the painting and odds and ends.
It has been a pleasure to work with Lauren. I am 1000% confident that my property is in good hands. I have no worries and am able to live my life miles away without concern.
Thanks, Lauren!!!"
- Customer with a Condo in Hunt Valley, MD (March 7, 2013)
"Lauren has been my property manager for less than a year but in that
time she has not only beed extremely useful, but has made me back all of her fees in money saved! She worked diligently to find me a tenant when I first looked into renting, and found a fantastic
family that even went so far as to sign a two year lease. Then, a few months into the lease, there was a mjor pipe break in the house flooding the basement. I do not live locally, so Lauren handled
the entire issue in my stay. Everything from assisting with removing the tenant's damaged property, to finding contractors and making the repairs. Through her contractor connectiongs, she was able to
get the work done at an extremely reasonable rate, and in a timly manner. Both myself and my tenants were extremely grateful for her hard work. I highly recommend her to anyone looking for a property
manager that will be there anytime you need her and get the job done right."
- Customer with a Single Family Home in Abingdon, MD (January 2014)
"I highly recommend Advanced Property Management, Inc. to anybody looking to rent out their home or starting property rental as an investment. I did my research and interviewed a few local property managers. Advanced Property Management was the only manager to have an A+ rating from the Better Business Bureau and responds to inquiries very quickly.
My 3br/1.5ba condo in Parkville was rented out in less than 30 days after it was listed. My property manager is Lauren Frost, who I can only describe as a professional. From listing the
property to handling minor repairs, she is able to keep myself and my tenants happy. In 6 months of renting so far, my rent check has always come on the third of the month (as advertised). I could
not be happier with my renting experience."
- Customer with a Condo/Townhome in Parkville, MD (January 23, 2014)
"My husband and I could not be more pleased with our experience dealing with Advanced Property Management. They came through for us when we were in a tight spot, and absolutely fulfilled our housing needs, beyond expectation. The process of signing our lease could not have been more flawless and easy. Lauren Frost is truly a treasure and we have enjoyed working with her immensely.
Since moving into our property, we have had excellent service. Any and all maintenance issues have been resolved promptly, and the people fulfilling maintenance have been professional, friendly, & highly experienced. Whenever we have needed to contact the property manager, she always responds to us quickly with the answers to any questions we have.
We hope to remain clients of this property management company for years to come. Definitely a five-star company!"
- Resident of a townhome in Aberdeen, MD (May 6, 2014)
"When my wife and I first moved to the area several years ago, we worked with Lauren to look at several rental properties and she was extremely helpful throughout the entire process. Lauren was always very knowledgeable and more than willing to answer whatever questions that we had, whether about the property or the area in general.
As our primary point of contact and property manager since then, Lauren has been exceptionally responsive and attentive. Whether it's to report a maintenance issue or simply to ask a question, we can always count on Lauren to answer the phone or quickly reply to an email when we need her. She has also been great at keeping us in the loop when there are building or community related issues that we, as tenets, need to be aware of. Regarding maintenance issues in particular, Lauren has always been outstanding about having someone quickly reach out to us to schedule repairs no matter the issue.
Recently, when my wife and I decided we'd like to start looking to buy a home, Lauren was a huge help when we had questions about the terms of our lease, and she even went so far as to offer her assistance and recommended a realtor for us to get in touch with.
All-in-all, Lauren has far exceeded every expectation we've had, and she's been nothing but a pleasure to work with. Really can't recommend her enough!"
- Former Residents of a condo in Nottingham, MD (April 20, 2016)
"Lauren was courteous and helpful and always replied with a swift response to any questions or concerns. She was willing to meet to show me the property and sign the papers working within my schedule. Couldn't be happier with her service!"
- Former Resident of a condo in Nottingham, MD (May 31, 2017)